Remote Patient Monitoring Software

Remote patient monitoring works in six simple steps:

• The provider enrolls an eligible patient and obtains consent.
• The patient receives an FDA-cleared monitoring device.
• The patient takes vital readings at home.
• The readings are automatically transmitted to the provider’s dashboard.
• The care team reviews the data and receives alerts for abnormal readings.
• The team follows up with the patient, while the software tracks time for Medicare billing.

HumHealth supports both Bluetooth and 4G-enabled devices, allowing patient data to be transmitted automatically whether or not the patient owns a smartphone.

To choose the best remote patient monitoring software, evaluate the platform based on your patient population, clinical workflow, and program goals. Look for FDA-cleared devices, Bluetooth and 4G connectivity, automatic CPT time tracking, CMS-ready billing reports, HIPAA-compliant security, transparent pricing, and an easy-to-use patient experience. It is also important to consider patient support and whether the platform can support multiple care-management programs as your practice grows.

HumHealth combines FDA-cleared Bluetooth and 4G devices, real-time vital alerts, automatic billing-time tracking, CMS-ready reporting, and support for 11 Medicare care-management programs in one platform.

Remote patient monitoring software pricing varies depending on the provider, included devices, implementation services, and contract terms. Some vendors charge setup fees, monthly platform fees, or require long-term agreements. HumHealth offers transparent pricing at $3 per patient per month with no setup fee or long-term contract.

For 2026, Medicare RPM services are billed using the following CPT codes (approximate national average reimbursement amounts, which may vary by locality and other factors):

• 99453 – Device setup and patient education (approximately $22, one-time).
• 99445 – Device supply for 2–15 days of data (approximately $52) (New for 2026).
• 99454 – Device supply for 16 or more days of data (approximately $52).
• 99470 – First 10 minutes of treatment management (approximately $26) (New for 2026).
• 99457 – First 20 minutes of treatment management (approximately $52).
• 99458 – Each additional 20 minutes (approximately $41).
• 99091 – Physician collection and interpretation of patient data (approximately $55).

The new 2026 CPT codes replace their previous counterparts, meaning providers bill either 99445 or 99454, and either 99470 or 99457, but never both. Reimbursement rates come from the Medicare Physician Fee Schedule, and the changes are detailed in the CMS CY 2026 final rule summary.

Yes. Medicare covers remote patient monitoring for patients with acute or chronic conditions when prescribed by a physician or qualified healthcare provider. Reimbursement includes device setup, device supply and transmission, and clinical staff time spent reviewing and managing patient data. HumHealth helps track the readings, monitoring activity, and documentation needed to support RPM billing.

Remote Patient Monitoring (RPM) focuses on collecting and reviewing patient health data from connected medical devices between office visits.

Chronic Care Management (CCM) focuses on coordinating care for patients with two or more chronic conditions through care planning, medication management, and patient communication without requiring connected devices.

Many healthcare providers successfully bill both RPM and CCM for the same patient when Medicare billing requirements are met. HumHealth supports both RPM and Chronic Care Management within one platform.

Yes. Healthcare providers can bill RPM and CCM for the same patient during the same month, provided each service is distinct and documented separately. HumHealth tracks RPM and CCM time separately to help practices document services and support accurate billing.

Yes. HumHealth provides a patient mobile app that works with Bluetooth-enabled monitoring devices. Patients can take readings, review their health data, receive reminders, and communicate with their care team. Patients without smartphones can instead use HumHealth’s 4G cellular devices, which transmit readings automatically without requiring an app.

No. HumHealth offers 4G cellular monitoring devices that automatically transmit patient readings without requiring a smartphone, Wi-Fi connection, or Bluetooth pairing. Patients who prefer using smartphones can also connect Bluetooth devices through the HumHealth mobile app.

Unlike many RPM vendors that resell third-party hardware, HumHealth develops both its own FDA-cleared monitoring devices and its software platform. The platform includes transparent pricing, automated billing-time tracking, and support for 11 Medicare care management programs. This integrated approach allows healthcare practices to manage their entire remote patient monitoring program through one trusted provider. Request a demo to see it in action.

Yes. HumHealth is HIPAA compliant and uses secure cloud infrastructure and encryption to help protect patient information. The platform also follows CMS documentation requirements for RPM billing, helping healthcare providers maintain both data security and billing compliance.