What is Principal Illness Navigation (PIN)?

Principal Illness Navigation (PIN) is a care management service for Medicare beneficiaries with serious, high-risk conditions, provided by auxiliary personnel (such as community health workers or patient care coordinators) under the supervision of a billing physician or Non-Physician Practitioner (NPP).

PIN is to help people with Medicare who are diagnosed with high-risk conditions that are expected to last at least 3 months – e.g., Cancer, HIV, Mental health conditions, Chronic Obstructive Pulmonary Disease (COPD), Congestive heart failure, Dementia, Substance Use Disorder (SUD) – identify and connect with appropriate clinical and support resources.

What is Principal Illness Navigation (PIN)?

PIN Workflow in Humhealth

  • Patient Identification and Eligibility

    1

    Patient Identification and Eligibility

    To be eligible, a patient must have one high-risk condition that is expected to last at least three months. This condition can be physical, mental, or both.… Read More
  • PIN Initial Assessment

    2

    Initial Assessment

    An in-person or virtual evaluation must be conducted to identify any barriers to care, understand Social Determinants of Health (SDOH) such as housing, food,… Read More
  • Create a Personalized Care Plan for PIN patients

    3

    Create a Personalized Care Plan

    A care plan should be developed based on the patient’s medical condition and community needs. It must include clear goals, timelines, and specific recommendations.… Read More
  • Continuous monitoring and support for PIN patients

    4

    Continuous monitoring and support (monthly services)

    Each month, patients should receive support in accessing healthcare and community resources.… Read More
  • PIN Documentation

    5

    Documentation

    All services, including non-clinical support, must be properly documented. This includes details of interactions … Read More
  • workflow 6

    6

    Bill for Reimbursement

    Practitioner bills monthly for PIN services (G0023/G0024) … Read More